FREQUENTLY ASKED QUESTIONS

How much will it cost to buy?

The price of a stairlift is dependent on your individual staircase and the choices you make as a consumer. One of our knowledgeable and trained representatives would be able to give you an accurate price after surveying your staircase. That way, you are sure to have a fair price based your requirements. Stairlift prices start at as little as £11.50 per week (based on VLC’s rental options).

Can a stair lift fit onto a curved staircase?

Yes. We offer a number of curved stairlift options to suit even the most unusual staircases.

Who will look after my stairlift after it’s been fitted?

Each new stairlift comes with a 12 month guarantee. Any problems should be reported and an engineer will be allocated to your job. Outside of warranty there are several options to buy service contracts.

Can I call for help outside of office hours?

VLC have a 24 hour emergency breakdown service available to all of our customers, a trained engineer is only a phone call away. (conditions apply)

How long will the installation process take?

A stairlift takes just a few hours to fit, VLC engineers ensure that there is as little disruption as possible to you and your household.

Does the stairlift fit to the wall? 

No, a stairlift is secured to your staircase so your wall décor will not be affected.

Will my home lift match my existing home décor?

If you are concerned about your home lift matching your current home décor please don’t worry, there are several colour choices available with some stair lifts to ensure that the home lift will complement your space.

Contact us

Fill in the form below or call 0800 028 1972

If you have any questions or would like to find out more information fill in the form below and arrange for
someone to call you back. With a wealth of experience, the Versatile Lift Company is the complete service provider
including maintenance, installation, refurbishment and repair of stairlifts and lifts.